Phone
Use NettraK to manage your incoming Telephone Leads / BDC
NettraK gives you the ability to record your phone calls, as well as track the salesperson responsible for that customer and the BDC representative who took the incoming call.
Manage, track and measure the performance of your BDC personnel with ease.
NettraK includes a set of pre-configured BDC reports that will track the appointment-scheduling performance of your BDC Department.
NettraK also supports advertising phone number services like Who's Call and Callbright, allowing you to store data from these sources in NettraK as a phone lead.